Engaging Communities at the Intersection of Voice Technology and Location Intelligence

When it comes to municipal services, citizens either benefit from them or bear the brunt of their effects, and in turn, ultimately determine the extent of policy success. As a result, community engagement by local government has incredible potential to help craft effective city initiatives—so how can municipalities leverage technology for greater community engagement and constructive dialogue with residents?

What is Community Engagement?

Community engagement is a multi-step process which begins with decision-making itself. Traditionally, government decisions are made from executive third-party perspectives which can fail to embody community sentiments. When people are given channels of direct

communication with their cities, they’re empowered to bring truly important issues to light from positions of personal experience. The more accessible these channels, the more diverse these voices can be, ensuring the service of as many community groups as possible.

Still, effective community engagement doesn’t stop with the centralization of initiatives in […]

By |2020-05-14T10:42:22-05:00May 13th, 2020|Q11, Qwhery Cloud|0 Comments

Q11 is connecting municipalities directly with residents

With the vast array of information at our fingertips today, people expect near-instant answers to their questions to local government. Even basic, everyday inquiries become all the more urgent in times of crisis, and to an extreme, the Covid-19 pandemic has highlighted the key responsibility that municipalities have to keep residents informed in a timely manner.

Over the years, cities have moved to fill in gaps on their end by creating open data collections. Enormous amounts of information are categorized and made available for public use through online tools such as parks locators, City Councillor lookups, community events and meetings calendars, zoning maps, and far more. Even so, people often struggle to efficiently find what they need, when it’s needed. Why is this?

A great example of how open data can be used by anyone to benefit everyone. ~ Ryan Nolan, Director of I.T., […]

By |2020-05-07T13:43:36-05:00April 30th, 2020|Q11|0 Comments
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