Q11 Archives - Qwhery

The Growing Presence of Chatbots and Why Qwhery’s is Right for You

BURLINGTON, ON, CANADA – (March 28, 2022) – Qwhery’s chatbot works with your existing business systems, helping your customers find the information they need on your website, quick!

Chatbots, What Are They?

A chatbot is an application that simulates human conversation, either via voice or text communication. The programming uses artificial intelligence and language processing to understand what they are being asked, and provides the user with pre-programmed responses driving them to their desired outcome.

Chatbots are a good way to engage customers who visit your website but need a hand finding specific information. They can help visitors get what they need quickly and with ease. Messaging apps are gradually becoming the preferred method for customers connecting with businesses in certain aspects. In fact, a recent survey by Applause revealed that 44% of participants actually expect voice assistants and search in mobile […]

By Qwhery|2022-06-21T19:26:06-05:00March 27th, 2022|Press Release, Q11, Qwhery Cloud|0 Comments

Open Data Week: What is Open Data and Why is it Important?

BURLINGTON, ON, CANADA – (March 11, 2022) – This week we celebrated Open Data Week, where groups across the globe spread awareness about the benefits of open data use. As a company built from open data, Qwhery spent the week sharing its top 5 benefits for local governments.

Open Data Week

This year, Open Data Week took place from March 5th to the 13th. The week-long event aims to spread awareness to organizations and the public about the benefits of open data, such as increased efficiency, transparency, innovation, and economic growth. Groups like BetaNYC host events and execute initiatives to encourage the adoption of open data policies in government, business, and society as a whole.

Qwhery is a company built from open data and advocates for its release and use by governments and companies. The Qwhery Cloud platform, along […]

By Qwhery|2022-06-21T19:26:12-05:00March 11th, 2022|Press Release, Q11, Qwhery Cloud|0 Comments

2021 – A Year in Review

Happy New Year!

We hope that the start of the new year is treating you well. As we leave 2021 behind, we believe it’s important to reflect on all of the wonderful opportunities we have had. Whether it be winning the Open Data Award for Impact, to launching Marketplace Milton and myDurham 311, we hope that you enjoy our year in review as much as we have enjoyed 2021. Here’s to 2022 and all that is to come!

Matt Pietryszyn
CEO / Co-founder

By Qwhery|2022-06-21T19:26:31-05:00January 14th, 2022|Q11, Qwhery Cloud|0 Comments

2020 – A Year in Review

Happy Holidays!

We hope you’re having a relaxing holiday and getting rested up for an exciting new year. 2020 was interesting to navigate, and we thought it would be fun to take a look back at some of the successes. From becoming an emerging partner with Esri Inc., to turning 1 year old and launching Q11 on both Alexa and the Google Assistant, we hope you enjoy our year in review, and we’re looking forward to what’s to come.

Matt Pietryszyn
CEO / Co-founder

By Qwhery|2021-04-12T22:16:01-05:00January 28th, 2021|Press Release, Q11, Qwhery Cloud|0 Comments

Collin County Texas Helping Citizens Vote Efficiently and Safely

BURLINGTON, ON CANADA – (October 27, 2020) – Collin County, Texas is experiencing a very high voter turn out this election and there are still 3 days left of Early Voting and Election Day 2020 ahead of us. Now they’ve made finding a place to cast your vote in Collin County even easier.

Just use Google Assistant or Amazon Alexa and get pointed in the right direction in no time.

For Google Assistant, just say: “Hey Google, Talk to: where to vote in Collin County”
For Alexa, just say: “Alexa, ask Q One One where to vote in Collin County”

Use your smart speaker or mobile device to ask your virtual assistant where your nearest voting center is and what the current wait time is there. Avoiding large crowds and knowing where the nearest locations are helps you vote more efficiently and safely, avoiding crowds if possible.

The Google Assistant Action and Amazon Alexa Skills connect directly to the County’s Geographic […]

By Qwhery|2020-10-27T20:34:02-05:00October 27th, 2020|Press Release, Q11|0 Comments

Engaging Communities at the Intersection of Voice Technology and Location Intelligence

When it comes to municipal services, citizens either benefit from them or bear the brunt of their effects, and in turn, ultimately determine the extent of policy success. As a result, community engagement by local government has incredible potential to help craft effective city initiatives—so how can municipalities leverage technology for greater community engagement and constructive dialogue with residents?

What is Community Engagement?

Community engagement is a multi-step process which begins with decision-making itself. Traditionally, government decisions are made from executive third-party perspectives which can fail to embody community sentiments. When people are given channels of direct

communication with their cities, they’re empowered to bring truly important issues to light from positions of personal experience. The more accessible these channels, the more diverse these voices can be, ensuring the service of as many community groups as possible.

Still, effective community engagement doesn’t stop with the centralization of initiatives in […]

By Qwhery|2020-05-14T10:42:22-05:00May 13th, 2020|Q11, Qwhery Cloud|0 Comments

Q11 is connecting municipalities directly with residents

With the vast array of information at our fingertips today, people expect near-instant answers to their questions to local government. Even basic, everyday inquiries become all the more urgent in times of crisis, and to an extreme, the Covid-19 pandemic has highlighted the key responsibility that municipalities have to keep residents informed in a timely manner.

Over the years, cities have moved to fill in gaps on their end by creating open data collections. Enormous amounts of information are categorized and made available for public use through online tools such as parks locators, City Councillor lookups, community events and meetings calendars, zoning maps, and far more. Even so, people often struggle to efficiently find what they need, when it’s needed. Why is this?

A great example of how open data can be used by anyone to benefit everyone. ~ Ryan Nolan, Director of I.T., […]

By Qwhery|2020-05-07T13:43:36-05:00April 30th, 2020|Q11|0 Comments

Q11 – Your Community Engagement Voice Skill

By Qwhery|2020-05-13T13:58:37-05:00March 6th, 2020|Q11|0 Comments